Tuesday, 18 February 2025
Each unit is unique, crafted with precision and meticulous care in the selection of hair, manual implantation, and finishing touches.
However, in a globalised world, excellence in our work must go hand in hand with technological innovation. To ensure that our products reach professionals worldwide in perfect condition, we have integrated digital tools and an optimised logistics system that combines precision, efficiency, and speed.
Our logistics partner, DHL, plays a key role not only in delivering orders to our clients but also in our entire supply chain. Thanks to its global network, we can ship hair to our workshops, manage the receipt of raw materials from our collectors, and coordinate exports without disruptions.
Recently, we were invited as a success story at a roundtable event organised by DHL, where Montse Amat, Assistant Manager and Head of Global Operations at Integral Hair, explained how the combination of passion, digitalisation, and advanced logistics has enabled us to overcome export barriers and provide an outstanding service to our B2B clients.
If you are a hair professional looking for a trusted supplier that combines tradition and innovation, this article is for you.
Our work is highly meticulous and personalised: each hair system is hand-implanted, tailored to the client’s specific needs, and crafted with a level of detail that only a highly skilled team can provide.
However, passion alone is not enough. Without an optimised logistics system and efficient digital processes, the value of our work would be lost in slow procedures, shipping issues, and excessive wait times.
That’s why, at Integral Hair, we have found the perfect formula: combining artisanal precision with the efficiency of digitalisation and an optimised global logistics system.
Our partner, DHL, not only helps us deliver our hair systems to clients but also manages logistics with our workshops and hair collectors. This allows us to operate efficiently, ensuring a coordinated and seamless workflow.
How do we ensure that each order arrives without issues?
We work with DHL, optimising routes to achieve the best balance between speed and cost.
Every order includes real-time tracking, allowing our clients to plan their work more effectively.
We prioritise tailored logistics solutions for large or urgent orders.
Hair systems are delicate products that require the utmost care in transport. That’s why, at Integral Hair, we have designed exclusive packaging to protect the structure of each unit:
Durable materials that prevent damage to the hair system bases.
Protection against moisture and heat for long-distance shipments.
Preservation of hair shape and quality until delivery.
What happens with international shipments?
We handle all customs documents in advance, preventing delays and hold-ups.
We ensure compliance with health and trade regulations in each country.
With DHL’s support, we can quickly resolve any customs-related issues.
Beyond the final deliveries, DHL plays a crucial role in our entire operation:
We coordinate the reception of natural hair from our collectors.
We send raw materials to our production workshops without delays.
We optimise lead times for exporting finished hair systems.
Thanks to our optimised logistics, hair professionals enjoy:
On-time deliveries with no surprises.
Better stock control and improved appointment planning for their clients.
Worry-free orders with no logistical or customs-related complications.
A professional, seamless, and transparent purchasing experience.
Are you a hair clinic, stylist, or distributor? At Integral Hair, we ensure that you receive the finest hair systems with a logistics service designed specifically for professionals.
At our recent participation in the roundtable event organised by DHL, we shared our expertise in international expansion and B2B logistics.
Montse Amat, our Head of Global Operations, explained how Integral Hair has successfully navigated export challenges in the hair industry and enhanced the experience for our clients worldwide.
How long does international shipping take?
Depending on the destination, deliveries take between 48 hours and 7 working days.
How can I track my order?
All orders include real-time tracking with automatic updates via Atelier.
Does DHL also manage raw material shipments?
Yes, DHL supports us in receiving hair from our collectors and sending it to our production workshops.
Do you offer express shipping options?
Yes, we provide urgent shipping services for clients who need their orders as quickly as possible.
How are hair systems protected during shipping?
We use specialised packaging designed to protect the base and hair structure, ensuring that each unit arrives in perfect condition.
At Integral Hair, we don’t just offer high-quality hair systems and optimised logistics—we also provide an exclusive platform for hair professionals.
Atelier is our digital workshop, where hair stylists, clinics, and distributors can:
Sign up for Atelier today and become part of our community!